Privacy Policy - Pefamall

This is the privacy policy (“Privacy Policy”) of ADAMASA NETWORK SDN BHD (913517-P) (including all its subsidiaries, related and/or associated companies) (these entities are collectively referred to as “ ADAMASA NETWORK SDN BHD ”, “we”, “us” or “our”). ADAMASA NETWORK SDN BHD (913517-P) is committed to respecting and protecting your privacy online. This Privacy Policy explains our practices regarding the collection, use, disclosure and transfer of your personal data.

This Privacy Policy is incorporated as part of the ADAMASA NETWORK SDN BHD’s Terms of Use. Your use of the Platform and/or Service is subject to the Terms of Use and this Privacy Policy. Unless specifically defined in this Privacy Policy, the defined terms shall have the same meaning as defined in the Terms of Use.

To process, administer and/or manage your relationship with us, we will necessarily need to collect, use, disclose and/or transfer your personal data. This Privacy Policy applies to personal data about you ( ADAMASA NETWORK SDN BHD (913517-P) ) members, Partners, business/marketing partners, agents, vendors, distributors, suppliers, contractors, service providers, etc) and/or individuals provided by you, possessed by us or that we obtain about you, whether now or in the future. We will only process your personal data in accordance with the prevailing personal data protection and privacy laws of the countries we operate in and this Privacy Policy.

If you are a company, an entity or an organisation, references to the term “you” and “your” shall also include your employees, representatives and agents.

By accessing, browsing, downloading and/or using our Platform and/or Service or by dealing with us, you acknowledge that you have read and understood this Privacy Policy and agree to us processing your personal data in accordance with the manner as set out in this Privacy Policy, as amended from time to time.

We may revise or update this Privacy Policy at any time by posting a revised/an updated version on the Platform. Unless stated otherwise, any revision or update takes effect immediately. Your continued access and/or use of our Platform and/or Service or dealing with us after a revision or update to this Privacy Policy constitutes your binding acceptance of the revised or updated Privacy Policy.

It is necessary for us to collect and process your personal data. If you do not provide us with your personal data, or do not consent to this Privacy Policy or any amendments to this Privacy Policy, we may not be able to render all services to you and you may be required to terminate your relevant agreement with us and/or stop accessing or using the Platform and/or Service.

COLLECTION OF PERSONAL DATA

The term “personal data” means any information in our possession or control that relates directly or indirectly to an individual to the extent that the individual can be identified or is identifiable from that information such as name, address, telephone number, passport/identification card number, date of birth, email address, gender, race, bank details, credit/debit card details, etc. The types of personal data collected depend on the purpose(s) of collection. We may “process” your personal data by way of collecting, recording, holding, storing, using, disclosing and/or deleting it.

Your personal data may be collected from you during your course of dealings with us in any way or manner including pursuant to any transactions and/or communications made from/with us. We may also collect your personal data from a variety of sources, including without limitation, at any meetings, events, activities, contests, customer satisfaction surveys organised and/or sponsored by us, as well as from publicly available sources such as directories and PEFAMALL ’s social media pages, if you follow, like or are a fan of such pages. Further information may also be collected when we exchange communications with you, for example, if you submit a request, file a complaint or contact our support team.

In addition, we may also receive, store and process your personal data which are provided or made available by any third parties whom you have authorised, credit reference/reporting bodies, regulatory and law enforcement authorities, for reasons including delivery of our Service, performance of conditions of agreements and/or to comply with our legal and regulatory obligations.

PURPOSE OF ACQUIRING AND PROCESSING YOUR PERSONAL DATA

The personal data as provided/furnished by you to us or collected by us from you or through such other sources as may be necessary for the fulfilment of the purposes at the time it was sought or collected, may be processed for the following purposes (collectively referred to as the “Purposes”):

Where you are a Pefamall members:

to register for a user Account with us;

to process, manage or verify your identity;

to provide, maintain and improve the Platform and/or Service to you;

to fulfil and validate your bookings;

to communicate with you and to maintain and improve customer relationship;

to personalise and improve your user experience with the Platform and/or Service;

to provide you with support and handle requests and complaints;

to facilitate your participation in, and our administration of, any of our activities including contests, promotions, campaigns, polls or surveys;

to conduct market research or surveys, internal marketing analysis, customer profiling activities, analysis of customer patterns and choices, usage and activity trends analysis in relation to the Platform and/or Service and our users’ demographics (on an anonymised basis);

to protect and/or enforce our legal rights and interests, including defending any claim;

to comply with, our legal and regulatory obligations under the applicable laws, legislation, regulations or court orders;

to comply with or as required by any request or direction of any governmental/law enforcement authorities; or responding to requests for information from public agencies, ministries, statutory bodies or other similar authorities;

to detect, investigate and prevent any fraudulent, prohibited or illegal activities or misuse of the Platform and/or Service;

to transfer or assign our rights, interests and obligations under any agreements entered into with us;

for internal administrative and updating purposes, such as auditing, data analysis, record keeping, contact lists, risk management, security, etc; and/or

for our storage, hosting back-up (whether for disaster recovery or otherwise) of your personal data, whether within or outside your country,

and you agree and consent to us using and processing your personal data for the Purposes as identified in this Privacy Policy.

Where you are our Pefamall Merchant, business/marketing partner, agent, vendor, distributor, supplier, contractor or service provider:

to engage you to provide products and/or services to us/on our behalf;

to communicate with you and to maintain and improve customer relationship;

to provide you with support and handle requests and complaints;

to conduct credit reference checks and establish your credit worthiness,

to carry out due diligence or other monitoring or screening activities (including background checks) in accordance with legal or regulatory obligations or risk management procedures that may be required by law or that may have been put in place by us;

to send you seasonal greetings messages, gifts, newsletters from time to time;

to protect and/or enforce our legal rights and interests, including defending any claim;

to comply with, our legal and regulatory obligations under the applicable laws, legislation, regulations or court orders;

to comply with or as required by any request or direction of any governmental/law enforcement authorities; or responding to requests for information from public agencies, ministries, statutory bodies or other similar authorities;

to detect, investigate and prevent any fraudulent, prohibited or illegal activities or omission or misconduct;

to transfer or assign our rights, interests and obligations under any agreements entered into with us;

for internal administrative and updating purposes, such as auditing, data analysis, record keeping, contact lists, risk management, security, etc; and/or

for our storage, hosting back-up (whether for disaster recovery or otherwise) of your personal data, whether within or outside your country,

and you agree and consent to us using and processing your personal data for the Purposes as identified in this Privacy Policy.

Internet and Mobile Application Use

You acknowledge that the provision of your personal data to us over the Internet is entirely at your own risk.

You further acknowledge that if you post your rating and/or review on the Platform, your rating and/or review will become a public information and will be retained by us even after your subscription plan has been terminated. Your email address and phone number will not be visible to others through any rating and/or review that you post.

If any part of the platform links you to other websites, those websites do not operate under this Privacy Policy and we do not accept any responsibility or liability arising from those websites. We suggest you to read and understand those websites’ privacy policy before you provide your personal data to those websites.

Please note that when you first install our mobile application on your mobile device, we will set up an account associated with that mobile device (“Account”). We will collect and use your personal data, in accordance with this Privacy Policy, whenever you activate our mobile application on that mobile device. This use includes linking your personal data with your Account. Most mobile platforms (iOS, Android, etc) have different permission systems for obtaining your consent. The iOS platform will alert you the first time our mobile application wants permission to access certain types of data and will let you consent (or not consent) to that request. Android devices will notify you of the permissions that our mobile application seeks before you first use the mobile application, and your use constitutes your consent.

The platform may integrate with social sharing features and other related tools which allow you to share information with your friends or the public, depending on the settings you establish with the social sharing network. The social sharing network’s use of your personal data made available by Pefamall is governed by that social sharing network’s privacy policy, not by this Privacy Policy. By connecting your social sharing network account through the platform, you agree that we may collect your personal data from your social sharing network account only in accordance with your privacy settings you have set up under your social sharing network account and for the Purposes provided under this Privacy Policy.

We may automatically receive, record and store location services information from your computer or mobile device when you interact with us. You hereby consent to our use of anonymised location services information collected from you. Where the location services information is personally identifiable, we will give you the options to manage your disclosure of this information. Depending on the functionalities available on your computer or mobile device, you may benefit from advanced options to manage the location services information. A computer or mobile device may report its GPS location at the time you interact with us if the location services settings are enabled. Such information is not identified as personal data, except where we are required to do otherwise under applicable law.

Our collection of your computer or mobile device location information is solely at your discretion. You can enable or disable location services when you use the Platform at any time, through your computer or mobile device settings. Should you use the Platform with location services enabled, you consent to our collection and dissemination of your computer or mobile device location information through the Platform, as specified in this Privacy Policy. Under no circumstances shall we be liable for claims or for any damages therefrom, arising out of your informed decision to allow other users to see your computer or mobile device location information, as specified in this Privacy Policy.

CONTACT DETAILS

If you have any questions about this Privacy Policy, or have any further queries, or would like to make a complaint or data access or correction request in respect of your personal data, you may contact us at ask.pefamall@gmail.com.